Taxi Pass Program

• Income Levels are based on the Alberta Seniors Supports Program, and will be adjusted if those levels change.
• Single Individual:  $33, 410 or less

• Combined family income below $54, 640 or a Senior with a spouse or partner. 

  Seniors are asked to provide a Current Notice of Assessment or Income Tax Summary for both you AND your spouse/ common-law partner, if applicable.

AISH recipients are asked to provide a Current AISH statement, as shown

-Must include the Budget Info Section.

-If you don't receive Health Benefits you will need to submit the top portion of the statement showing your name and the date.

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• Annual income must be below $15,000 for a single adult with no children.

  You will be asked to provide your Current Notice of Assessment or Income Tax Summary.

• Combined Family income below $25,000.
• A family can consist of a couple with no children or one or two parents with dependent children.
• Combined family income means the income of both adult partners, if applicable.

You will be asked to provide your Current Notice of Assessment or Income Tax Summary: For both you AND your spouse/ common-law partner, if applicable.

• Students are approved for the dates of their enrolment (e.g. September to June).  
• NLC Students who are under 18 are eligible to apply. 

You must provide Proof of Enrolment at Northern Lakes College.

• Minors aged 16 or 17 who are living independently from their families may qualify if they meet the income requirements for Individual or Family.  A referral from a school or social worker is required, please contact Community Services at (780)624-1000 for assistance.

  You will need to provide Current Notice of Assessment or Income Tax Summary and a Referral from a school or social worker.

Taxi Passes are sold at the Town Office, 9911-100 St.  A book of passes costs $20 and has 20 passes.

Each pass is worth $5 towards the cost of a taxi ride and is used like a $5 bill. You can pay the entire cost of the ride using passes, or you can choose to use a combination of passes and cash. For example, if your ride costs $15 you can pay with 3 passes, or you could decide to pay with 2 passes and $5 of your own cash.

Taxis are required  to post their rates on the vehicle. You can also ask how much your ride will cost when you call for a ride, so that you know how many passes you will need.

Passes do not expire, if you don’t use all your passes this month you can use them later.

You are allowed to buy up to 3 books of Taxi Passes every month. Each book has 20 passes. In cases of Severe Medical Need, you may qualify for 4 books per month, please see below.

You will be asked to show your ID every time you come in to purchase, so please make sure you bring it with you. We accept many types of ID, and your ID does not need to have a photo on it. Some of the accepted types of ID are: Driver’s License or Government ID card, School ID, Passport, Alberta Health Care Card, Treaty Card, Metis Nation ID card, Firearms card, or birth certificate. Please contact Community Services if you have questions about ID.

You must wait until the first business day of the month to buy your passes, even if the first of the month falls on a weekend or holiday. The Town Office is closed on Statutory Holidays.

You are only allowed to buy passes for the current month, you cannot carry purchases over to the next month.

Under most circumstances, you should buy your passes yourself.  However, if you cannot come in to buy your passes because of poor health, work schedule or other reason you can designate one other person to buy your passes. To authorize this person, you will need to come to the office and fill out an Authorization for Alternate Purchaser form in person, and it must be witnessed and signed by a staff member.  It will expire after one year and then you will need to come in and sign a new form. You can also choose an expiry date if you only want to authorize the person for a short time.

In the case of Severe Medical Need, you can apply to purchase one additional book of passes per month. The maximum number of books allowed for any individual is 4 per month. You must qualify and apply for the Taxi Pass program before you can apply for the additional Severe Medical Need passes.

Severe Medical Need means you need to go to the hospital for life-saving medical treatment at least once a week for an extended period. Examples are dialysis, daily IV antibiotics, or fetal monitoring for a high-risk pregnancy. Appointments such as physiotherapy or lab work do not qualify as Severe Medical Need.

If you have a Severe Medical Need, you can have your doctor or another health care provider such as a dialysis nurse fill out a Severe Medical Need form. You will be approved for the duration of your need only, which may be only one month. If your condition is permanent, you may be asked to provide another signed form in the future so we can ensure our records are correct.

Severe Medical Need Form

If you have a concern about the Taxi Pass Program, such as a driver not accepting passes, or charging more passes than the posted rate, please report your concerns to Community Services, (780)624-1000 or communityservices@peaceriver.ca.

If you have concerns that are not about Taxi Passes, such as unsafe or erratic operation, cleanliness, courteous service, fares, or other matters related to taxi service please contact a Community Peace Officer at (780) 624-2574.

The Taxi Pass Program is administered through the Community Services office of the Town of Peace River, and you should call or e-mail if you have any questions. The Main Town office sells passes but may not be able to answer all program-specific questions.

Phone: (780)-624-1000

E-mail: communityservices@peaceriver.ca