Guest Services Representative
Whether it’s sports, fitness, or epic events, the Baytex Energy Center is the go-to spot for everything fun and active in town. If you’re passionate about people, and want to be part of something that matters, this is the place for you!
As a Guest Services Representative, you’ll be the friendly face and go-to person for everyone who walks through our doors. From welcoming new visitors to helping regulars find their groove, you’ll play a key role in making sure every guest’s experience is top-notch.
What You’ll Do:
• Customer Service: Greet and assist guests with inquiries about facility services, programs, and events. Provide accurate information and directions within the multiplex.
• Transaction Processing: Handle admissions, membership sales, program registrations, and other transactions using our point-of-sale system. Ensure accuracy in cash handling and payment processing.
• Facility Access: Monitor entry points, check-in guests, and ensure that all patrons adhere to facility policies and guidelines.
• Set Up and Take Down: Set up and Take Down of equipment in the field house.
• Issue Resolution: Address guest concerns and complaints in a professional and courteous manner. Escalate issues to management when necessary.
• Safety and Cleanliness: Monitor the facility for safety hazards, report maintenance issues, and assist in maintaining a clean and welcoming environment
Qualifications:
• Must work effectively and efficiently with others and alone with little or no supervision;
• Be punctual, self-motivated, communicate openly, and take direction well;
• Ability to respond to public inquiries in a calm and friendly manner;
• Ability to set priorities and balance several tasks at the same time;
• Advanced computer software application skills and hands on knowledge of computer programs (Office, Excel, Publisher, Email, Internet);
• Proficient with a variety of office equipment and tasks including but not limited to; phone systems, printers, fax/copier, point of sale and filing;
• Ability to lift up to 30 lbs;
• Cash handling experience;
• Minimum Age 16 years of age;
• Current First Aid/ CPR;
• Valid Driver’s License;
• R.C.M.P Criminal Record Check; and,
• Current Drivers Abstract.
The Town of Peace River welcomes diversity in the workplace and encourages applications from all qualified candidates. Complete job descriptions are available upon request.
• Casual Employment •
Wage: $18.42 per hour
Hours: This position will work on a casual basis during evenings, weekends, holidays and the occasional day shift (if available). Hours are not guaranteed.
Closing Date: Open until a suitable candidate is found.
Qualified applicants are invited to submit their resumes to the address below. Quote competition #25/027
Employee Services Manager
Email: hr@peaceriver.ca
We thank all participants for their interest, however only those who are selected for an interview will be contacted.